What is Pashmina or Cashmere?
Pashmina, also called cashmere, originates from the Persian word “pashm,” signifying a superior wool fiber—the luxurious “soft gold” among fibers. This is the world’s finest cashmere wool. Originating from the outer coat of the Himalayan goat (Chyangra, or Capra Hircus) at elevations exceeding 14,000 feet, pashmina is renowned for its exceptional quality. Nepal, Tibet, Kashmir, and Inner Mongolia’s central plains are home to Himalayan goats, which inhabit their high plateau regions.
What is difference between Pashmina and Cashmere?
They are exactly the same. Pashmina is the Indian/Persian word for cashmere. Cashmere, named after the Kashmir region of India, and pashmina, the original name for the fiber in Nepal, both refer to the same material.
What is the process of making Pashmina?
Spinning:
Spinning converts continuous and twisted strand fiber into the required yarn count. Traditionally spinning is carried out spinning wheel called Charkha. Charkha changes the big fiber cone into a small cone that fits in handlooms.
Weaving:
Weaving is a process where we can give Pashmina fiber its shape, size, and fabric design. This is the most time-consuming and painstaking the entire whole Pashmina-making process. The workers need to move their whole bodies during this process.
Dyeing:
When Pashmina gets its shape. It will be taken for dying where it gets its color and beauty. In this process, Pashmina is deep into hot water mixed with color and moved by a stick or rod and it will be taken out after only it gets into color what it needs to be.
Mending:
After Pashmina gets its color and dries on sunlight it will take to the next process called Mending. It is a quality control department where worker checks errors and fix them as well making hand-twisted fringe.
Ironing:
The mending process makes Pashmina almost ready but ironing is preparation for packaging with suitable heat and as well the final error to detect while ironing. Pashmina is ironed and removes all wrinkles.
Packaging:
It last process of Pashmina making where ironed Pashmina is packed into bags.
Where are your products made from?
We offer only the highest quality cashmere products. All our products are hand-woven in Nepal using very fine grade A cashmere yarn with a diameter of 15-16.5 microns. Consequently, it cannot be spun by machines, and the downy wool is hand-woven.
What can you order from our site?
You can purchase Pashmina products, ranging from mufflers to king-size blankets, made from 100% pure cashmere using different counts and plies for various products.
What are the differentiate grades of Cashmere or Pashmina?
Cashmere comes in various grades, including A, B, and C. We proudly offer only the finest Pashmina products crafted from Grade A Cashmere yarn. Grade A Cashmere, with a fiber diameter of 15-16.5 microns, is the highest quality, and all our Pashmina and Cashmere items are made exclusively from this ultra-fine yarn.
B Grade Cashmere has a thicker fiber diameter of 19 microns. While still luxurious, it is less soft and fine compared to Grade A, and its price reflects this difference.
C Grade Cashmere is the lowest quality, with fibers about 30 microns thick, roughly double the thickness of Grade A. Products made from Grade C feel much less soft and warm, and they are significantly more affordable.
We encourage our valued customers to compare our superior quality with other online retailers to experience the difference.
What are Count and Ply?
26/2 refers to the fineness (count) of the Cashmere yarn and the ply.
The count indicates that 26 meters of single yarn weigh 1 gram. For example, 60 counts mean the yarn is spun finer, so 60 meters weigh 1 gram. Our featherweight shawl weighs just 80 grams because we used yarn 200/2. Higher counts produce thinner and more expensive yarns. This method also applies to silk, such as 210/2 or 140/2 silk.
Ply refers to the number of Pashmina yarns twisted together to create a single strand for weaving. More plies result in heavier and more substantial items. Two-ply yarn is preferable to single-ply since the twist offsets the torque of a single yarn. Additional plies add weight and color options, but don’t enhance quality. Heavier Cashmere goods are thicker and more expensive.
What colors do you offer?
Our online store proudly offers a wide and vibrant selection of 350 shades, including Black, Kora, and White, even for single-piece orders. You can choose only the color you want. For color codes & options, Click Here. Don’t forget to claim a free color chart if you’re a first-time customer by mentioning it in the Order Notes during checkout!
How do you order and mode of payments?
We’re excited to offer you 24/7 online shopping from the convenience of your home or on the go. The ordering process is simple from start to finish. Browse our Cashmere collection, select your desired products using the color code #, click Add to Cart, then proceed to View Cart or Checkout, and complete the secure billing and shipping form that follows.
All prices are listed in US Dollars. We accept payments online via major credit and debit cards, including Visa, MasterCard, American Express, Discover, and PayPal. Your purchase is protected by PayPal’s Consumer Protection Program for added security and privacy. Click Here
We also accept wire transfers through the bank. Orders paid this way will be processed once the transfer is confirmed.
How much is the shipping cost for my country?
We have set a base shipping charge of US$29.90 for A1 countries and US$42.90 for B2 countries, with International shipping handled by DHL or FedEx.
Customers who spend a total of US$299 on orders for A1-listed countries or US$399 for other countries will enjoy free shipping.
A1 Countries: Australia, Austria, Bahrain, Bangladesh, Belgium, Bhutan, Brunei, Canada, Czech Republic, Denmark, France, Finland, Germany, Hong Kong, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kuwait, Luxembourg, Malaysia, Maldives, Malta, Mexico, Myanmar, Netherlands, New Zealand, Norway, Oman, Philippines, Poland, Portugal, Qatar, Romania, Singapore, South Korea, Spain, Sweden, Slovenia, Slovakia, Taiwan, Thailand, Turkey, UAE, UK, USA, Vietnam.
B2 Countries: Argentina, Brazil, Chile, Egypt, Mauritius, New Caledonia, Réunion, South Africa, and the rest of the world.
When can I expect my orders to be delivered?
We don’t offer next-day dispatch like others because we provide custom color choices from nearly 350 shades, including Black, Kora, and White, even for single-piece orders. This requires patience from our valued customers. After your payment confirmation, it takes 4 to 5 working days to dispatch your order from Nepal using DHL or FedEx. Delivery to your address may take an additional 4 to 6 days, with extra time for countryside locations. While we can’t control transit delays, we track shipments and follow up with carriers to keep our customers updated.
Once payment is confirmed, we begin the dyeing process, ensuring you receive fresh items directly from the factory, avoiding old or moist stock that has been sitting in storage.
Note: For home deliveries, ensure someone is available to receive the goods. If not, we suggest providing an alternative delivery address, like your workplace. Shipping companies do not deliver to P.O. boxes, on weekends, or public holidays.
Do you offer order tracking status?
Yes, we only shipped from DHL or FedEx the most reliable, secure, and fast service, and our company’s shipping partner. Once your order is dispatched from Nepal an email with the tracking # will be provided to our customer. Just you have to click on Track Your Order from the bottom of our homepage and go for FedEx and a page will open in a new window, enter the tracking # provided by Pashminas Nepal, and just Track; it will direct you to the tracking details on the following sites.
Why do you need to have an account in our site?
Ordering from Pashminas Nepal for the first time is not required but you may fill out the registration form or you can go directly for the payment without registering. The advantage of this system is; that you will have to fill out only once for your general details. From your next order you just log in with us and the personal information is automatically loaded. Only you have access to this information, you can review your order status and your previously placed orders. Below is our privacy policy.
What is your Privacy Policy?
We value the privacy and security of the information through pashminasnepal.com that you share with us. We use the order form only to collect your name, address, telephone #, and email address. We DO NOT collect your credit card #. Your credit card will be processed in the secure server of PayPal.
We use only your email address and your telephone # to deliver your valuable order. We only collect, use, and disclose personal information that is reasonable in the circumstances use only fair and lawful means to collect personal information, and never sell or share your information with third parties.
What is your Return and Replace Policy?
Return Policy: Customers may only return their products for a 100% refund if they get Only Flaw products within 15 days of their order receipt but need to inform us immediately and send the photos of the damaged product as soon as you receive them at info@pashminasnepal.com must return in a brand new condition and in their original packing with including Chyangra Pashmina tag. Once we receive the goods then only Pashminas Nepal will go further process for a 100% refund including shipping charges, if you have paid don’t worry we are responsible for the return label as well.
Replace Policy: Our priority is to 100% refund your payment once we receive the goods if the Cashmere products we have to send that is the only flaw. We are happy to replace it, with the free shipping cost, including the return label.
Our Addresses: –
Anurag Thapa
C/O Pashminas Nepal
P.O. Box # 23931
Kathmandu, Nepal
Cell # 977-9851241515
Using a secure method to return goods to our above addresses through the post office with registered mail is only the cheapest and best way compared to DHL or FedEx. Unless we don’t receive the returned goods at our address no claim for refund or replacement.
Please inquire before you ship to us.
Do you offer satisfaction guarantee of your Product?
Yes, of course, cause; we always provide a label for every item to be assured that the Pashmina you bought from us is 100% Genuine. In Nepal, the Chyangra Pashmina label can be used only after the yarn is tested by a Swiss-made OFDA (Optical Fiber Diameter Analyzer) machine. A trademark of Nepali Pashmina known as Chyangra Pashmina is registered in 47 countries. High Mountain Cashmere or Pashminas from Nepal.
So, no chance will come to return the goods by our customers but we still offer a 100% satisfaction guarantee for all the products that you purchase from us. Customers can inform us at info@pashminasnepal.com of the refund, within 15 days of receipt, without asking any questions. Products must be unused and returned in brand-new condition and their original packing including Chyangra Pashmina Label.
Why are your prices so low for the “Grade A” Products?
We don’t have overhead costs such as a shop front to run or a warehouse to maintain the cost. Our supply chain is very short the products come straight from the factory to you. Avoiding the high cost and keeping less profit; give our customers affordable prices for the same genuine products that sell in decent stores or online around the world. Our valued customers are always recommended to order from multiple sources to compare not only the price but with our 100% superior quality we provide with that of any other online retailer. As well, giving benefits to customers choosing a color from 350 shades, we sell only the color of your choice.
How can you tell real Pashmina?
There are several ways to perform the real Pashmina test, get a small portion or even a fringe of the supposed Pashmina fabric, light it, and wait for it to burn. Then smell and touch it. Since Pashmina or Cashmere is made from real natural animal hair, it should smell like burnt hair, not likely burning plastic. If it’s a synthetic fiber, you may smell burnt leaves and it will burn more brightly and leave a small bump behind.
If you carefully check the weave against the light, you can see an irregular weave. Pure Pashmina is woven on a handloom and hence will always have an irregular weave. These irregularities are the mark of real Pashmina products.
The Pashmina must have a matte finish in coloring. A shiny product indicates the presence of silk mix or other fabric since Pashmina does not shine but it should not be dull either. A little bit of fabric sheen is alright but too much shine is an indication that your Pashmina is fake. Such as in our thread sample kit which the color sample is made from Viscose.
This is another test you must not miss. Pashmina is an animal fiber and is likely to pill, however much you try. Pilling can be reduced to an extent but won’t completely go. If you don’t spot any pilling, it means that there is some synthetic mix. Cause pilling is the natural character of Cashmere.
An alleged cashmere product makes your skin itch, and then it is not genuine. So, it should be non-itchy.
These are some of the most common and simple ways to know if your Pashmina is a genuine one.
Have you purchased a Genuie Pashmina?
Every Cashmere product is labeled with a QR Code available inside having a hologram with an independent tag number within a product known as Chyangra Pashmina recognized worldwide for the 100% genuine and reassurance of the quality that we provide with Trademark.
Once we sell our Cashmere products, we do not gain only profit but we always want to make them happy, and satisfied and assure our clients that they have bought genuine Cashmere from Nepal; “what you paid you to get more than that”. It’s not that you paid less expensive and Cashmere is not genuine. Don’t worry, no matter whether you buy from Pashminas Nepal or with others whenever or wherever around the globe; we are here to prove your cashmere 100% Genuine.
Scan the QR Code from the label and click to browse, on the bottom of the homepage enter the tag number and click on Verify. Or through desktop/laptop click Verify Your Pashmina with the same process.
How to wash and store your Cashmere products?
We highly recommend all Pashmina or Cashmere products must be Dry Clean Only. For more information on how to wash and store your valuable Cashmere products Click Here
How can I remove my Pashmina creases?
The best way to remove the packing creases is to iron using a slightly damp plain cloth on top of the Pashmina. We wouldn’t recommend ironing directly on the Pashmina. If you have a steam iron then this can be very effective in removing the folds. Just don’t steam too hot or too close.
Trade Mark of "Chyangra Pashmina?
Luxury to some means living comfortably; to others, it is wearing the best quality. Chyangra Pashmina is a genuine product of Nepal made from the finest inner wool of the unique Himalayan mountain goat living in the high altitudes above 14,000 feet. It authenticates stringent quality standards, is environment friendly, and has no child labor. Chyangra Pashmina labeled products to support the responsible development of the Nepalese economy.
Now, it has been registered “Chyangra Pashmina” as a trademark in 47 countries including all the EU countries, USA, Canada, Japan, Australia, New Zealand, Singapore, Taiwan, and many other countries; recently in Malaysia, Brazil, Russia, and China. Each Label has a Hologram with an independent tag number. To be able to use the Chyangra Pashmina Trademark label, we must agree to comply with very strict criteria set out in the Code of Conduct of the Nepal Govt. The Label is the authentic representation of pure, genuine, finest, and 100% reassurance of the qualities of the Pashminas product of Nepal. In Nepal, the Chyangra Pashmina tag label can be used only after the yarn is tested by a Swiss-made OFDA (Optical Fiber Diameter Analyzer) machine. High Mountain Cashmere from Nepal, is the only quality guaranteed by the Government of Nepal.